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There’s never a convenient time to get sick. Now you can get 24/7 online health care for minor illnesses and symptoms through Blue Cross Online Visits^SM. Just use your smartphone, tablet or computer.

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Who can use Blue Cross Online Visits?

If your Blue Cross plan covers virtual doctor visits, you or anyone on your plan can use the service. To see what your plan covers, log in to your member account, go to Doctors and Hospitals and choose Find a Doctor. This will take you to the Choices for Care page. If available, you’ll have the option to choose Online Visits.

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If online visits are a part of your plan, you can sign up and speak with a U.S. board-certified doctor.

When to use the service

You can use it for symptoms potentially related to:

Respiratory and sinus infections
Colds, flu and seasonal allergies
Eye irritation or redness
Strains and sprains

You can even get a prescription from your online doctor if you need it.

Save time and money

Your primary doctor is still your best option for treatment. Many have evening, weekend or online appointments.

But Blue Cross Online Visits can be helpful when you’re sick and your own doctor isn't available. Online Visits are:

Convenient. You don’t have to leave your home to get medical care. If you’re traveling, you can access an online doctor almost anywhere in the U.S.
Affordable. If it’s covered by your Blue Cross plan, these visits cost the same or less than a regular office visit.
Quick. The average wait time is about 3 minutes and the average call is about 10 minutes, although a doctor will spend as much time as necessary.
Easy. Once you’ve used the service, you can use your account at bcbsm.com to track all of your claims information.

Amwell connects you to board-certified doctors 24 hours a day using your phone, tablet or computer.

Continue ›

Three Simple Steps

Enroll

Creating an account takes only a few steps and is done in a minute. Your information is then stored securely for all future online visits.

Choose

Choose the doctor that works best for you. We’ll show you a list of available doctors, their experience and ratings before starting your visit.

Visit

Our web based and mobile app visits use secure, high‑quality streaming video. See and speak with a doctor 24 hours a day from home or on the go.

Insurance Coverage

More employers and health plans are adding telehealth as a benefit. Enter your insurance information upon enrollment to see if you qualify.

Get Started

Prescriptions*

During or after a visit, providers can send prescriptions and recommendations for over‑the‑counter (OTC) medications to a pharmacy of your choice.

*Video visits are required for most states to have prescriptions as part of your treatment. For more information call 1‑844‑SEE‑DOCS

Phone

Get the concierge treatment. Call and speak with an Amwell representative right away who can get you registered and speaking with a doctor in no time.

1‑844‑SEE‑DOCS